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Fast reaction on customer demands
LABORTECH offers its customers comprehensive service support based on their requirements, whether it be for advice, installation, service works or service offerings To fulfil these tasks, we have a complete team focused on working with customers to quickly, efficiently and
comprehensively address all customer requirements with a possibility of presentation of the entire portfolio of our testing machines and
equipment in our new showroom.
LABORTECH SERVICE is primarly:
…EXPERTISE, ACCURANCY, SPEED …
…these are our priorities…
Our service for your effectiveness and contentment
Fast availability of standard products and components is based on our rich reserves Our competent, professional and highly professional
team of service and application engineers provides our customers with smooth and high manufacturing productivity Thanks to
LABWEBservis 24 we are able to perform not only diagnostics but also online service intervention that saves our clients ´ time and money.
1) Standard service
You can contact us free of charge on business days from Monday to Friday between 7:00 and 15:30 at the telephone number +420 602 527 577 or by e-mail at servis@labortech.cz. On our telephone line, we can help you quickly and competently with questions about faults on your testing machines or testing software. If the fault cannot be remedied by telephone or through our LABWEBservice, you need to fill in a few points below to ensure that our service and application technicians can eventually intervene.
2) LABWEBservice
Our service and application departments will advise you on hardware and software issues, application technology, or testing software parameterization. Your time is reduced to a minimum with our phone support and remote access. Our LABWEBservice is often a cheaper alternative to on-site service visits and it also allows to remotely diagnose a possible problem. This service is FREE for customers with support within 10 minutes or with a service contract. Otherwise, the service price list applies for remote services access (programming services not included).
3) Service 24
You can contact us 7 days a week 24 hours a day at +420 602 527 577 or by e-mail at servis@labortech.cz. This service is subject to the signing of a service contract between LABORTECH and the customer, where the conditions of cooperation are specified.
